Privacy Policy — How PWR Bet Stores and Protects Your Information

1Introduction & Applicability

Pwr bet (pwrbet.org) is an online gaming platform built for players in Bangladesh. We believe you should have full control over your personal information. This Privacy Policy is designed to make it clear exactly what data pwr bet collects, why it collects it, and how it keeps that data secure.

This Privacy Policy applies to:

• All pages and services on the pwrbet.org website.
• Any pwr bet mobile or desktop application.
• Information you provide via support chat, email, or any other communication channel.
• Payment transactions made via bKash, Nagad, or Rocket.

2What Information We Collect

Pwr bet collects two types of information — data you provide directly and data collected automatically. Full details are set out in the table below:

3How We Collect Data

Pwr bet collects information in several ways. Here is what you need to know about each method:

Direct Collection: When you register, make a payment, contact support, or take part in a promotion, you provide information directly. This is done knowingly and voluntarily.

Automatic Collection: When you use pwr bet, certain technical information is collected automatically. This includes:

• Cookies — to remember your preferences and keep you logged in.
• Log files — for security and troubleshooting purposes.
• Web beacons — to determine whether an email has been opened.
• Device fingerprint — to detect multiple accounts.

Collected from Third Parties: In some cases, limited information may come through affiliate partners or a referral system. This information is used solely to activate your account.

4How We Use Your Information

Pwr bet uses your information solely for the purposes listed below — for no other purpose whatsoever:

• Account management: Registration, login, and identity verification.
• Payment Processing: Processing deposits and sending out winnings.
• Customer Support: Resolving your issues and answering your questions.
• Security & Fraud Prevention: Detecting unusual activity.
• Promotional Communications: Sending bonus and promotional offers (only with your consent).
• Responsible Gaming: Identifying unusual playing patterns to provide appropriate support.
• Legal compliance: Meeting the requirements of applicable laws and regulatory authorities.
• Service Improvement: Analyzing anonymized statistics to improve our website and games.

5When and With Whom Information May Be Shared

Pwr bet does not generally share your information with third parties. However, limited data may be shared in the following specific circumstances:

• Payment Processors: bKash, Nagad, and Rocket receive the transaction data required to process payments. Each provider operates under its own privacy policy.
• Game Provider: Providers such as Pragmatic Play and Evolution Gaming receive only the session data needed to run their games. No personally identifiable information is shared.
• Law enforcement agencies: Where required by a court order or government request, we may be legally obligated to disclose information. This is beyond our control.
• Audit & Compliance: Our licensing authority may access limited information for audit purposes.

6Cookies & Tracking Technologies

Cookies are small text files stored in your browser. pwr bet uses several types of cookies:

• Essential cookies: To maintain login status and security tokens. The site cannot function properly without these.
• Preference Cookies: To remember language settings, theme preferences, and game settings.
• Analytics Cookies: To analyze anonymous data on which pages get the most traffic and where users run into issues.
• Security Cookies: To detect fraud and multiple accounts.

You can disable non-essential cookies in your browser settings. Please note that doing so may cause some features to not function correctly.

7How Long We Keep Your Data

Pwr bet does not retain your data longer than necessary. Retention periods vary depending on the type of information:

• Account information: For the duration of the active account and 5 years after closure (as required by law).
• Payment Records: 7 years — to meet financial regulatory requirements.
• Gaming History: 3 years — for dispute resolution and responsible gaming monitoring.
• Support Conversations: 2 years — for service quality monitoring.
• Analytics Data: In anonymized form, for up to 13 months.
• Marketing Preferences: For as long as your account remains active or until you opt out.

Once the retention period expires, your data is securely deleted or fully anonymized.

8Your Rights Over Your Data

You have a number of rights regarding your personal data held by pwr bet. To exercise any of these rights, please contact our support team:

9Our Security Measures

Pwr bet uses industry-leading technology to keep your data secure. Our layers of protection include:

• SSL/TLS 256-bit encryption: All data transfers are encrypted. No one can intercept or read them in transit.
• Two-Factor Authentication (2FA): OTP verification at login makes it significantly harder for your account to be compromised.
• Firewall & DDoS Protection: Our servers are protected by advanced firewalls.
• Regular Security Audits: Third-party experts conduct regular audits of our systems.
• Staff training: All our staff are trained in data protection policy.
• Incident Response Plan: A response plan is in place to take swift action in the event of any data breach.

However, no online transmission can be guaranteed to be 100% secure. We therefore recommend taking the following precautions:

• Use a strong password and change it regularly.
• Never share your password with anyone.
• Avoid logging in on public Wi-Fi networks.
• If you notice anything suspicious, contact support immediately.

10Contact & Privacy Policy Updates

This Privacy Policy may be updated from time to time — due to changes in our services, legal requirements, or new technology. For any significant changes, notice will be provided via your registered email or a site announcement.

Continued use of pwr bet after any changes will be considered your acceptance of the updated policy.

For any questions, complaints, or requests regarding our Privacy Policy, please get in touch with us: